As both J.D. Power and Associates and Consumer Reports have noted, satellite enjoys a superior customer service rating among its multichannel competitors. Sustaining and improving those ratings is critical to the future success of the satellite industry. SBCA strives to continuously enhance offerings in satellite dish system certification and training to improve customer experience and strengthen advocacy in licensing area.
DRE Plus is designed for Lodging and Institutions properties wishing to have the advantages of DRE and a managed solution. Dealers who will be selling and installing DRE Plus will need D2 Advantage Edition 3 certification and must take the DRE online course through DIRECTV. To access the DRE course contact your DIRECTV L&I sales assistant or distributor.
The objective of this course is to educate students on the DIRECTV COM1000/2000 HD system designed for MDU applications. The course covers the entire process of system equipment, design, installation, and troubleshooting.