Certification
Stay sharp with SBCA training & certification
As both J.D. Power and Associates and Consumer Reports have noted, satellite enjoys a superior customer service rating among its multichannel competitors. Sustaining and improving those ratings is critical to the future success of the satellite industry. SBCA strives to continuously enhance offerings in satellite dish system certification and training to improve customer experience and strengthen advocacy in licensing area.
A proven track record of success in the industry
To date, approximately 45,000 installer technicians have taken the exams to become nationally certified and SBCA continues to receive and grade exams from program participants daily. The SBCA and its network of trainers currently certify over 1000 technicians per month. Demand is only expected to grow with the introduction of new products and services along with the industry acceptance of the NSTP program.
The SBCA National Standards and Testing Program provides an industry endorsed benchmark of knowledge for the installation of satellite products and services. SBCA certified installers have taken the necessary coursework/training and passed standardized testing developed by the SBCA and satellite industry leaders.*
Certification is a continuous process of training and testing, where installers can gain higher levels of certification through additional testing. Certification is valid for two years, after which the installer must be re-certified. The SBCA has also partnered with our member companies to offer certification courses in a variety of other products and services.
*The SBCA National Standards & Testing Program certifies that installers have passed standardized testing developed by the SBCA and industry leaders. The SBCA does not guarantee the quality of nor assume any liability for the work performed by the certified installer.
Become a Member of the SBCA
As a member of the only trade association dedicated to the growth of the Consumer Satellite Industry, you'll have access to specialized training courses, benefit from consumer advocacy programs, stay up to date on various issues and help to grow the satellite industry here in the United States. Sign up today!