As both J.D. Power and Associates and Consumer Reports have noted, satellite enjoys a superior customer service rating among its multichannel competitors. Sustaining and improving those ratings is critical to the future success of the satellite industry. SBCA strives to continuously enhance offerings in satellite dish system certification and training to improve customer experience and strengthen advocacy in licensing area.
The SBCA Satellite Fundamentals course is designed to provide technicians with an understanding of the basic knowledge and expectations they will need to successfully install and maintain a satellite system. The program is designed to assess the skills and knowledge of a satellite technician.