As both J.D. Power and Associates and Consumer Reports have noted, satellite enjoys a superior customer service rating among its multichannel competitors. Sustaining and improving those ratings is critical to the future success of the satellite industry. SBCA strives to continuously enhance offerings in satellite dish system certification and training to improve customer experience and strengthen advocacy in licensing area.
DRE Plus is designed for Lodging and Institutions properties wishing to have the advantages of DRE and a managed solution. Dealers who will be selling and installing DRE Plus will need D2 Advantage Edition 2 certification and must take the DRE classroom course which is offered through their approved DIRECTV distributor. DRE Plus certification is NOT available online.
DRE is an in-room receiver solution for low budget hotels and healthcare institutions which do not need the extra features of a managed system. With the capability to provide up to 100 HD channels and an interactive HD guide the cost is lower without the management system equipment, providing an affordable advantage to properties that don’t need the managed features
The objective of this course is to educate students on the DIRECTV COM1000/2000 HD system designed for MDU applications. The course covers the entire process of system equipment, design, installation, and troubleshooting.